Contact
Talk to a person
One mailbox, one phone number, and a real address. Email is usually fastest, and it reaches the people who build Qgress rather than a queue of its own.
Monday to Saturday, 10:00 to 19:00 IST
If you took a token at a shop or clinic
Qgress makes the software; the queue you joined belongs to the business you visited. For anything about your place in the line, your appointment or your bill, speak to them directly. They can see your token and fix it in seconds.
Come to us if the app itself misbehaved, or if you want your name and phone number removed before the automatic 30 day deletion described in the privacy policy.
If you run a business on Qgress
Write from the email address that owns the account and tell us the business name. For anything about the floor, the branch name and the time it happened saves a round trip.
- Billing, invoices and refunds. Include the invoice number. The refunds policy says what is due and how long it takes.
- Something broken. What you did, what happened, and on which device. A screenshot of the console beats a description of it.
- Verification. If your documents have been sitting unverified for more than two working days, chase us.
Before you buy
Happy to walk you through it on a call, on your own floor plan, in about 15 minutes. No slides.
Privacy and grievances
Anything about your data, including a complaint about how it was handled, goes to the grievance officer named on the privacy policy, at the same email and phone number above.